FAQ

🔍 How do I track my order?

You can track your order using our Track Your Order page. Simply enter your tracking number to get the latest updates on your shipment's status.

💳 What payment methods do you accept?

We accept the following secure payment methods:

  • Major credit cards: VISA, Mastercard, American Express

  • Apple Pay, Google Pay

  • PayPal

Please note: We do not accept personal checks, money orders, debit-only payments, or cash on delivery.

🔐 How secure is my online order?

All transactions are protected by SSL encryption. When you purchase using a credit card, your details are securely entered into an encrypted page and processed through a trusted payment gateway.
➡️ FLYANT does not store your credit card information.

⏱️ When is my credit card charged?

Your credit card will be charged within 24 hours of placing your order.

🎟️ Can I use multiple discount codes on one order?

No. Only one discount or promo code can be applied per order, unless otherwise specified in a special promotion.

📦 What should I do if items are missing from my order?

If something is missing, please contact our support team immediately at support@flyant.shop, and we’ll resolve it promptly.

🌍 Are there any exchange rates involved?

All transactions are processed in USD (U.S. Dollars). If your card is issued in another currency, the total will be converted according to your bank’s daily exchange rate.

❌ How do I change or cancel my order?

  • You may request changes or cancellations by contacting us immediately.

  • Orders can be refused or canceled at our discretion, even after confirmation.

  • If canceled after authorization, a 30% cancellation fee applies due to third-party processing costs.

  • Orders already packed or shipped cannot be canceled.

🚚 Can I change my shipping address after placing an order?

Once your order is processed or shipped, the shipping address cannot be changed.
⚠️ We recommend using a residential address (not a temporary or vacation address) to avoid customs delays.